Advisory Details

June 17th, 2025

SolarWinds Web Help Desk AjaxProxy Deserialization of Untrusted Data Remote Code Execution Vulnerability

CVE ID	CVE-2024-28988
CVSS SCORE	9.8, AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
AFFECTED VENDORS	SolarWinds
AFFECTED PRODUCTS	Web Help Desk
VULNERABILITY DETAILS	This vulnerability allows remote attackers to execute arbitrary code on affected installations of SolarWinds Web Help Desk. Authentication is not required to exploit this vulnerability. The specific flaw exists within the AjaxProxy. The issue results from the lack of proper validation of user-supplied data, which can result in deserialization of untrusted data. An attacker can leverage this vulnerability to execute code in the context of SYSTEM.
ADDITIONAL DETAILS	SolarWinds has issued an update to correct this vulnerability. More details can be found at: https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-3-hotfix-3_release_notes.htm
DISCLOSURE TIMELINE	2024-09-10 - Vulnerability reported to vendor 2025-06-17 - Coordinated public release of advisory 2025-06-17 - Advisory Updated
CREDIT	Guy Lederfein of Trend Micro Security Research

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