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ManageEngine ServiceDesk Plus MSP generateSQLReport Improper Input Validation Privilege Escalation Vulnerability

November 21st, 2022

Vulnerability Details

This vulnerability allows remote attackers to escalate privileges on affected installations of ManageEngine ServiceDesk Plus MSP. Authentication is required to exploit this vulnerability.

The specific flaw exists within the generateSQLReport function. The issue results from the lack of proper validation of a user-supplied data. An attacker can leverage this vulnerability to escalate privileges to resources normally protected from the user.

Additional Details

ManageEngine has issued an update to correct this vulnerability. More details can be found at:
https://www.manageengine.com/products/service-desk-msp/cve-2022-40772.html

Disclosure Timeline

  • 2022-09-08 - Vulnerability reported to vendor
  • 2022-11-21 - Coordinated public release of advisory

Credit

Piotr Bazydlo (@chudypb) of Trend Micro Zero Day Initiative

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